By merely downloading a single executable (.exe file), a technician can remotely control your computer, negating the costs of a house-call.
The application you download and run, will place a support request to my office. This is a huge time saver, as it eliminates the need for those users that have Routers - to need to re-configure them.
Once connected, sit back and enjoy the show. The mouse will be moving on its own and I will be in control.
Click HERE to download the executable, called: "otech-connect.exe", and save it to your: "Desktop."
Once downloaded, double-click on the file. You will be prompted to Accept a "User Agreement" of sorts.
Please read it and choose either "Accept" or "Decline".
If you have questions, please email: tom@otechcomputing.com to inquire further.